Paid Plans and Refunds
JetRift is free today. This page applies from the moment paid plans, donations or other purchases are offered, and will be shown to you before you pay. Support and billing questions: [email protected].
1. What you are paying for
Payments are for hosting resources and features of the Service (for example more memory, more storage, more servers or longer retention). JetRift does not sell in-game items, ranks or gameplay advantages, and server owners may not use JetRift to do so in breach of the Minecraft usage guidelines. Purchases are not affiliated with or endorsed by Mojang or Microsoft.
2. Prices, taxes and payment
- Prices are shown at checkout before you confirm, in the stated currency, and include or add applicable sales tax, VAT or similar taxes as shown.
- Payments are handled by a third-party payment processor. We never see or store your full card number.
- You must be at least 18, or have your parent or guardian make the purchase, and you must be authorised to use the payment method.
3. Subscriptions and renewal
- A subscription renews automatically each billing period (monthly or yearly, as shown at checkout) until you cancel. We will clearly show the price, the period and the renewal date before you subscribe.
- You can cancel at any time in the dashboard (or by emailing us). Cancellation takes effect at the end of the current paid period; you keep the paid features until then.
- If a payment fails we may retry it, and may downgrade the account to the free plan. When you downgrade, servers or files above the free limits may be locked or removed after a notice period, so download what you need first.
- We will tell you before a price increase for an existing subscription takes effect; you can cancel before it applies.
4. Refunds and withdrawal
- 14-day refund: if you are not satisfied with a first-time purchase, email us within 14 days of the payment and we will refund it in full, unless we have suspended you for breaking the rules.
- EU, UK and similar consumer rights: you have a legal right to withdraw from a digital-service purchase within 14 days. If you ask us to start the service immediately during that period, you agree that you may lose the right to withdraw once the service has been fully provided, or must pay a proportionate amount for what was used. Nothing here limits your statutory rights.
- After the first 14 days, payments are generally non-refundable except where the law requires it or where we failed to provide the service you paid for; in that case we will refund or credit the affected period.
- If we end a paid service without cause we will refund the unused part of the period you already paid for.
5. Chargebacks and disputes
Please contact us first at [email protected]; we resolve billing problems quickly. A chargeback may lead to suspension of the account until it is settled.
6. Free plan, changes and ending
We may change plans and prices for the future. Changes do not affect a period you have already paid for. The Terms of Service, Privacy Policy and Acceptable Use Policy also apply to paid use. If a paid account is closed for breaking the rules, we are not required to refund the unused part.